Coloplast
Guided Support
Men’s Health
Coloplast Guided Support provides awareness, education, and resources to help prospective ED patients and their care teams navigate their treatment journeys.
Digital education
about Coloplast products,
physician finder,
media kits
Educational resources, Patient Educators, email campaigns, Guided Support phone & chat
Reimbursement & benefit support,
Procedure Ready Program,
post-procedure kits
Awareness
Direct-to-patient marketing
At Coloplast, we are committed to reach broad and diverse audiences. Our social targeting and paid media outreach campaigns promote ED awareness, share treatment options, and highlight the life-changing benefits of the Titan® penile implant.
These campaigns help drive approximately 1 million visits to our ColoplastMensHealth.com and LaBombita.com websites each year.
Additionally, discover the Coloplast Men’s Health media kit with information about Coloplast products for ready-to-use social media content, images, illustrations, and videos for use at your practice. Creating awareness of erectile dysfunction treatment options has never been easier.
Find a physician
With an average of 43,000 searches for a physician each year, the Coloplast physician finder helps patients discover local, convenient urologists who specialize in Men’s Health and erectile dysfunction.
Our Spanish language site, LaBombita.com, also has a physician finder tool. Clinics must be able to support Spanish speaking patients to be listed.
To update your contact details on the Coloplast physician finder, or to add your office to the La Bombita physician finder, please reach out to your Coloplast representative.
Education
Phone support & online chat
Coloplast Guided Support provides easy access to phone support and online chat sessions that offer the human connection men and their partners need on their journey to finding a long-term ED solution.
With this new support program in place, your office may experience an increase in new patient calls, inquiries, and appointments. Here’s what you need to know:
- If a patient selects urologist from the physician finder, our agents will transfer a call to that office upon request from the patient
- Calls will come in from “Coloplast GS” (English) or “La Bombita Apoyo” (Spanish)
- Callers will want to set appointment with an ED specialist and explore the Titan Inflatable Penile Implant as a treatment option
Prospective patients can access Coloplast Guided Support from the chat feature or by completing the online survey found on ColoplastMensHealth.com or LaBombita.com.
Pre & Post Implant
Reimbursement & benefit support
From self-service forms to comprehensive guidance, our team is here to help you and your patients navigate coverage, coding, and reimbursement issues across the insurance landscape.
Available at 1-855-230-7611
Mon – Fri, 9am to 4pm CST.
Our support services include:
- Benefits verfication
- Prior authorizations
- Appeals and exceptions
- Claims assistance
Procedure Ready Program
Physicians report up to 30% cancellations for penile implant procedures, which can lead to a significant loss of time and revenue. Aimed at reducing cancellations, the Procedure Ready Program provides information about their Coloplast implant and keeps penile implant patients engaged, educated, and prepared along the way.
This patient opt-in program delivers automated text and email notifications from the time patients schedule their procedure right on through to their post-op care, including:
- Pre-surgery checklist
- ED education & web resources
- Connection to a Patient Educator
- What to expect after surgery
- Insurance information
To learn more or to enroll your office, reach out to your Coloplast representative or complete the form below.
Interested in Coloplast Guided Support for Women’s Health?
Learn more about how Coloplast is supporting women through their journey in treating their pelvic floor disorders.
