Skip to Content

Coloplast Guided Support

The new era in support for men with erectile dysfunction (ED)

Helping men with ED find their way

Coloplast Guided Support provides awareness, education, and resources to help prospective ED patients and their care teams navigate their treatment journeys.


Spreads the word about ED, treatment options, and the benefits of the Titan® penile implant

Find a

Helps men and their partners find a local urologist who specializes in ED
(like you!)

Phone support &
online chat

Allows men to call or chat online with a live support rep for guidance to resources and support

Reimbursement &
benefit support*

Helps patients and care teams navigate the insurance coverage and reimbursement landscape

Informed Patient

Keeps patients engaged from time of scheduling to surgery date to minimize cancellations

Direct-to-patient marketing

At Coloplast, we are committed to reach broad and diverse audiences. Our social targeting and paid media outreach campaigns promote ED awareness, share treatment options, and highlight the life-changing benefits of the Titan penile implant.

These campaigns help drive approximately 1 million visits to our and websites each year.

Additionally, discover the Coloplast Men’s Health media kit for ready-to-use social media content, images, illustrations, and videos for use at your practice. Creating awareness of erectile dysfunction treatment options has never been easier.

Media kit

Find a physician

With an average of 43,000 searches for a physician each year, the Coloplast physician finder helps patients discover local, convenient urologists who specialize in Men’s Health and erectile dysfunction – like you!

Our Spanish language site,, also has a physician finder tool. Clinics must be able to support Spanish speaking patients to be listed.

To update your contact details on the Coloplast physician finder, or to add your office to the La Bombita physician finder, please reach out to your Coloplast representative.

Physician finder

Phone support & online chat

Coloplast Guided Support provides easy access to phone support and online chat sessions that offer the human connection men and their partners need on their journey to finding a long-term ED solution.

With this new support program in place, your office may experience an increase in new patient calls, inquiries, and appointments. Here’s what you need to know:

  • Our agents will transfer a patient’s call to your office upon request from the patient
  • Calls will come in from “Coloplast GS” (English) or “La Bombita Apoyo” (Spanish)
  • Callers will want to set appointment with an ED specialist and explore the Titan Inflatable Penile Implant as a treatment option

Prospective patients can access Coloplast Guided Support from the chat feature or by completing the online survey found on or

Reimbursement & benefit support

From self-service forms to comprehensive guidance, our team is here to help you and your patients navigate coverage, coding, and reimbursement issues across the insurance landscape.

Available at 1-855-230-7611
Mon – Fri, 9am to 4pm CST.

Our support services include:

  • Benefits verfication
  • Prior authorizations
  • Appeals and exceptions
  • Claims assistance

Reimbursement & benefit support

Informed Patient Program

Physicians report up to 30% cancellations for penile implant procedures, which can lead to a significant loss of time and revenue. Aimed at reducing cancellations, the Informed Patient Program keeps penile implant patients engaged, educated, and prepared along the way.

This patient opt-in program delivers automated text and email notifications from the time patients schedule their procedure right on through to their post-op care, including:

  • Pre-surgery checklist
  • ED education & web resources
  • Connection to a Patient Educator
  • What to expect after surgery
  • Insurance information

To learn more or to enroll your office, reach out to your Coloplast representative or complete the form below.

For more information or questions, please
reach out to your local Coloplast representative
or complete the form below.

Request additional information

"*" indicates required fields

By submitting the information on this form, you agree to be contacted and accept Coloplast’s Terms and Conditions and our Privacy Policy
This field is for validation purposes and should be left unchanged.


*Disclaimer: Coloplast Corp. provides this information for your convenience only and makes no warranties or guarantees, expressed or implied, concerning the accuracy or appropriateness for any particular use of the information provided. It is intended for informational purposes for FDA approved uses only and is not intended as a recommendation regarding
clinical practice.

Titan & Titan Touch Inflatable Penile Prosthesis Brief Statement

The Titan Inflatable Penile Prosthesis is indicated for male patients with erectile dysfunction who are considered to be candidates for implantation of a penile prosthesis.

The Titan Inflatable Penile Prosthesis is contraindicated in patients who have one or more of the following conditions: Patients with an active infection present anywhere in the body, especially urinary tract or genital infection. Patients with a documented hypersensitivity or allergic reaction to silicone or polyurethane. Patients with unresolved problems affecting urination, such as an elevated residual urine volume secondary to bladder outlet obstruction or neurogenic bladder. Patients unwilling to undergo any further surgery for device revision.

The Titan device should only be implanted by physicians experienced in the surgical procedures involving implantation of a penile prosthesis. Physicians should advise prospective patients, prior to surgery, of the warnings, precautions and potential complications associated with the use of this product, which may include the following: Potential for resurgery (Note: device is not a lifetime implant). Implantation makes latent natural erections, as well as other interventional treatment options, impossible. Implantation may result in penile shortening, curvature or scarring. Pre-existing abdominal or penile scarring or contracture may make surgical implantation more complicated or impractical. Diabetic, as well as immunocompromised patients, may have an increased risk of infection which could result in permanent damage to tissue/organs. Vigorous exercise and manual massage could lead to device damage. Certain stresses and pressures (straddle seating, obesity, etc.) could lead to involuntary inflation or deflation.

Patients with spinal cord injury may have an increased risk of infection. This device may be used to treat ED in the presence of Peyronie’s disease. A thorough preoperative consultation should include a discussion between the patient and physician of available treatment options and their risks and benefits. Patient selection should consider the following factors which could lead to increased risk of failure and can be critical to the eventual success of the procedure: Ability and willingness of the patient to follow instructions. Associated psychological status (e.g. psychogenic erectile dysfunction, inappropriate attitude or motivation). Health conditions which hamper sexual activity, such as severe angina, may prevent successful use of this device. Manual dexterity problems.

Potential Complications
Adverse events are known to occur with penile protheses procedures and implants; some may require revision surgery or removal of the implant. Adverse events following penile protheses implantation may be de novo, persistent, worsening, transient, or permanent.

Adverse events may include but are not limited to: Acquired phimosis, Adhesion(s), Bladder storage symptoms, Capsular contracture, Deformity, Delayed/Impaired/Abnormal wound healing, Discomfort, Erosion/Extrusion, Fistula, Foreign body reaction, Hematoma/Seroma, Hemorrhage/Bleeding, Hernia, Hypersensitivity/Allergic reaction, Induration, Infection (local or systemic), Inflammation (including, but not limited to edema, erythema, redness, swelling), Male Dyspareunia, Necrosis, Obstruction/Occlusion, Pain, Perforation or injury of soft tissue (e.g., muscles, nerves, vessels), structures, or organs (e.g., bowel, bone, bladder, urethra, ureters), Scar tissue, Sexual dysfunction, Tactile disorders, e.g., hypoesthesia, numbness, Urinary incontinence symptoms, Urinary tract infection, Voiding symptoms.

The occurrence of these events may require one or more subsequent surgeries which may or may not always fully correct the complication.

The information provided is not comprehensive with regard to product risks. For a comprehensive listing of indications, contraindications, warnings, precautions, and adverse events refer to the product’s Instructions for Use. Alternatively, you may contact a Coloplast representative at 1-800-258-3476 and/or visit the company website at

Caution: Federal law (USA) restricts this device to sale by or on the order of a physician.

PM-02124 / Feb 2024